What do we mean by Ethics Hotline?
The Ethics Hotline is a confidential, secure, and accessible channel that the company provides to its employees and stakeholders. It allows them to report, in good faith, potential irregular conduct, acts of corruption, fraud, bribery, conflicts of interest, or other situations that contravene the current regulatory framework of the Business Transparency and Ethics Program (PTEE), the Self-Control and Comprehensive Risk Management System for LA/FT/FPADM (SAGRILAFT), or any other internal policy of the organization. This channel is part of our mechanisms for preventing, detecting, and managing risks related to integrity, corruption, fraud, and national and transnational bribery. It also contributes to strengthening our ethical culture, transparency, and good corporate governance. This mechanism guarantees the confidentiality of information, the protection of the whistleblower, and the timely management of reports, in compliance with the principles of integrity, legality, and transparency.
Any employee or third party connected with Compañía Cafetera La Meseta S.A.S. can confidently submit reports through the Ethics Hotline if they identify situations that go against current regulations, corporate principles, or the organization's internal policies.
Our team is ready to assist you with confidentiality, respect, and commitment. If you wish to make a report, raise a concern, or communicate a potential irregularity, we invite you to contact us through the official Ethics Hotline channels provided by Compañía Cafetera La Meseta S.A.S. Your communication will be handled promptly, ensuring your identity is protected and the information is managed responsibly.
“To make a report or inquiry, please use:”
Communication Channels:
Línea telefónica: +57 311 374 0051
Correo electrónico: oficial@lameseta.com.co
Portal web: www.lameseta.com.co
Direct Web Line from SUPERSOCIEDADES:
When to Use the Ethics Hotline
Below is a table with examples of conduct that can be reported through the Ethics Hotline, in accordance with the recommendations established in Colombian regulations. These include Law 1474 of 2011 (Anti-Corruption Statute), External Circular 100-000011 of 2021 (Business Transparency and Ethics Program - PTEE), and External Circular 100-000016 of 2020 (Self-Control and Comprehensive Risk Management System for LA/FT/FPADM - SAGRILAFT), all issued by the Superintendence of Corporations (Superintendencia de Sociedades).
Corruption
Paying bribes to public officials to secure contracts, licenses, or undue benefits.
National or Transnational Bribery
Offering money, gifts, or favors to domestic or foreign officials to influence decisions.
Fraud
Falsifying invoices, manipulating accounting records, or financial documents.
Conflicts of Interest
Making decisions that favor personal or family interests without formal disclosure.
Misuse of Company Resources
Using company vehicles, money, or assets for unauthorized personal purposes.
Workplace or Sexual Harassment
Offensive, intimidating behavior or sexual innuendos in the work environment.
Discrimination or Mistreatment
Unequal or abusive treatment based on gender, race, nationality, sexual orientation, or disability.
Non-Compliance with the Code of Ethics
Deliberate violation of internal principles or norms that govern institutional behavior.
Money Laundering / Terrorist Financing
Relationships or transactions with third parties lacking clear traceability or with suspected illicit origins of funds.
Disclosure of Confidential Information
Revealing or misusing personal, financial, or strategic company data.
Corruption
National or Transnational Bribery
Fraud
Conflicts of Interest
Misuse of Company Resources
Workplace or Sexual Harassment
Discrimination or Mistreatment
Non-Compliance with the Code of Ethics
Money Laundering / Terrorist Financing
Disclosure of Confidential Information
Paying bribes to public officials to secure contracts, licenses, or undue benefits.
Offering money, gifts, or favors to domestic or foreign officials to influence decisions.
Falsifying invoices, manipulating accounting records, or financial documents.
Making decisions that favor personal or family interests without formal disclosure.
Using company vehicles, money, or assets for unauthorized personal purposes.
Offensive, intimidating behavior or sexual innuendos in the work environment.
Unequal or abusive treatment based on gender, race, nationality, sexual orientation, or disability.
Deliberate violation of internal principles or norms that govern institutional behavior.
Relationships or transactions with third parties lacking clear traceability or with suspected illicit origins of funds.
Revealing or misusing personal, financial, or strategic company data.
